Términos y condiciones

Welcome to Alayn Travel International. By using our website www.alayntravelinternational.net and our services, you agree to the following terms and conditions. Please read them carefully before making any purchase or booking.

1. General Terms

All reservations and purchases made through our website are subject to availability and confirmation.
Prices are subject to change without prior notice due to airline, hotel, or supplier adjustments.
We are not responsible for typographical errors, technical issues, or temporary website downtime.

2. Payments

Full or partial payment must be received before any booking is confirmed.
Payments can be made using credit or debit cards; checks and bank transfers are not accepted.
Any balance due must be paid according to the payment schedule provided at the time of booking.

3. Cancellations and Modifications

Cancellations must be requested in writing via email at alayntraveltours@gmail.com.
Airline tickets, hotel bookings, and travel packages may have different cancellation policies established by suppliers.
Service fees and administrative costs are non-refundable.
Date changes or name corrections are subject to airline and hotel policies and may incur additional fees.

4. Responsibilities

Alayn Travel International acts only as an intermediary between the client and the service providers (airlines, hotels, car rentals, etc.).
We are not responsible for delays, cancellations, lost luggage, or accidents occurring during travel.
Each traveler is responsible for verifying passport validity, visa requirements, and entry documentation.

5. User Conduct

Users agree not to engage in abusive, illegal, or fraudulent activities when using our website or services.

6. Copyright

All website content, including text, logos, and images, is the property of Alayn Travel International and may not be reproduced without permission.

Return and Refund Policy

We strive to provide excellent service and ensure customer satisfaction. However, due to the nature of travel bookings, certain restrictions apply.

1. General Policy

All airline tickets, hotel reservations, and travel packages are non-refundable once issued, unless otherwise stated by the supplier.
Refund eligibility depends on the rules of each airline, hotel, or tour operator.
Service fees and administrative costs are non-refundable.

2. Cancellations by the Client

If you wish to cancel your booking, please contact us immediately at alayntraveltours@gmail.com.
Refunds, if applicable, will be processed within 10–15 business days after confirmation from the supplier.
Any applicable penalties or cancellation fees will be deducted from the refund amount.

3. Modifications

Changes to dates, names, or destinations may be allowed depending on supplier policies and may incur additional charges.

4. Contact Information

For questions or refund requests, please contact:

Alayn Travel International
15905 SW 307 Terrace, Homestead, FL 33033
📞 +1 (786) 694-7164
✉️ alayntraveltours@gmail.com